Log on to the MIXT app or at www.mixt.com and press on the three small horizontal lines in the top left corner of the screen. On the MIXT app, press on Orders & Favorites. In MIXT Orders you can locate and print a receipt. At mixt.com click on order history and they locate your order and print a receipt.

For orders placed on a 3rd party platform such as DoorDash, contact them directly.

For orders placed at mixt.com or on the MIXT app, you can track your order directly on the website or in the app.

In the MIXT app or at mixt.com navigate to Orders and Favorites (under the three bars on the Mixt App, or the user icon at mixt.com), find the order you would like to cancel and press on Cancel Order. Then press Yes to confirm your cancellation.

To change your order, first, cancel your order with the instructions listed above and then place a new order. Alternatively, after you cancel the first order you can use the Reorder function and then make the necessary edits to your original order.

No changes or cancellations are allowed for same-day orders or on the day your order is due.

MIXT prepares wheat, eggs, soybeans, milk, peanuts, tree nuts, and fish in-house. Our operations involve shared cooking and preparation areas and the possibility exists for food items to come in contact with other food products. We are unable to guarantee that any menu item can be completely free of allergens.

Most of our signature salads can be made vegan by substituting the dressing or by removing dairy or proteins. Our Be Well and Falaf salads are great vegan choices from our chef-designed menu.

Our marinated tofu is our only vegan protein option available.

Our custom Design Your Own salads and bowls are a great way to get the perfect salad for you

Points can take up to 24 hours to appear in your account.

If you did not scan your QR code at checkout when purchasing in-store, you can also scan the barcode at the bottom of your receipt up to 7 days after your purchase. To do so, open the app and navigate to the star at the top right hand corner of the app. Click “Earn”, then click on “Scan Receipt”. This will allow you to scan the barcode using your phone’s camera, or click “Enter Code” to manually type in the number just below the barcode to earn points for your purchase.

Unfortunately, we are not able to add receipts to your account that are more than 7 days old.

Once you’ve signed up for MIXT rewards, you automatically earn points for every purchase you make at any MIXT location, online at MIXT.com or via the MIXT app.

If purchasing at a MIXT location, let the cashier know that you are a MIXT rewards member. Open the app and navigate to the star at the top right hand corner of the app. Then click “Earn”. A QR code will popup that you can scan at the register to earn points for your purchase.

If for any reason you do not have the ability to use your QR code, the cashier can look up your account at the register using your email address or phone number that is listed in your rewards account.

If you forget to take action at the register, you can also scan the barcode at the bottom of your receipt up to 7 days after your purchase. To do so, open the app and navigate to the star at the top right hand corner of the app. Click “Earn”, then click on “Scan Receipt”. This will allow you to scan the barcode using your phone’s camera, or click “Enter Code” to manually type in the number just below the barcode to earn points for your purchase.

If you are purchasing online at MIXT.com, sign in using your MIXT account information, and proceed as normal.

If you are purchasing through the MIXT app, sign in using your MIXT account information and proceed as normal.

For the MIXT app log in to the app and press on the three small lines in the top right corner of screen. Then press on "payment settings". Press on "add a credit or debit card". From here you can also delete a saved payment if needed.

For mixt.com, log into your account, then click on your profile (the small circle on the right side of the screen) and click on "payment settings". Click on "add a credit or debit card". From here you can also delete a save payment if needed.